
Overview
Zeta Barber will be your favorite barber app! Whether you want to cut your hair, shave, or just refresh your look, we're here. With Zeta Barber you can book your chair at the barbershop.
The Challenge
1. Creating a two-sided booking platform (customer + barber)
The client needed one app that works for both customers booking appointments and barbers managing schedules without complicated tools.
2. Making appointment booking extremely simple
The core flow had to be fast: choose barbershop → pick time → book. No long forms, no confusion.
3. Real-time calendar management for barbers
Barbers needed a reliable way to manage bookings, avoid double-booking, handle cancellations, and keep availability updated.
4. Automated reminders to reduce no-shows
The app had to send reminders a few hours before the appointment so customers don’t forget and barbers avoid empty slots.
5. Location-based discovery across many cities
Users needed to find barbershops by city search (example: “Barbiere Napoli”, “Barbershop Roma”) and also by “nearest barbershop” using geolocation.
6. Easy cancellation and repeat appointments
Customers needed a simple “My Bookings” area to cancel appointments and book again quickly with the same barbershop.
7. Scaling across multiple cities and shops
As adoption grows in different cities, the platform needed structured barbershop listings, search performance, and smooth onboarding for new barbers.
8. Driving supply growth (getting more barbers onboard)
A key challenge was growth: enabling customers to invite/convince their barber to join the platform, so the marketplace expands naturally.
Our Solution
1. Built a barber appointment booking and management platform
We developed a full booking system that supports both customer reservations and barber-side appointment management in one product.
2. Delivered a 3-step booking flow
We implemented a clean booking experience:
Select barbershop → select time → tap book
Designed for speed, clarity, and high conversion.
3. Implemented appointment scheduling with cancellation support
We created a “Bookings” section where users can:
* view upcoming appointments
* cancel bookings instantly
* manage their reservations without calling the shop
4. Added automated appointment reminders
We built notification-based reminders a few hours before appointments to reduce no-shows and improve daily scheduling reliability.
5. Built search + geolocation discovery
We enabled users to find barbershops using:
* keyword search by city (Napoli, Roma, etc.)
* “nearest barbershop” results using device location
* quick matching for nearby options
6. Designed repeat booking and loyalty-friendly flow
We made it easy for customers to rebook with their trusted barber/barbershop, improving retention and repeat visits.
7. Structured onboarding for barbers and barbershops
We organized barbershop profiles and scheduling setup so new barbers can join quickly and start taking reservations.
8. Included growth-friendly “invite your barber” positioning
We supported platform growth by making the app user-friendly for customers to bring their barbers onto the system and increase coverage city by city.
Project Details
Timeline
12 weeks
Key Results
- 100K Installs
Technologies
Flutter
PHP
Node JS
Micro services
